Frequently Asked Questions
Everything you need to know about shopping with highereducation.
What are your standard shipping times?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Center to initiate a request and receive a prepaid shipping label.
Do you offer international shipping?
Currently, highereducation ships exclusively to customers within the United States. We are working on expanding our delivery zones in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are the products on your site authentic?
Yes, we source all our inventory directly from authorized distributors and manufacturers to ensure that every product sold on highereducation is 100% authentic.